Shipping and Tracking
Can I track my order? Where is my tracking number?
Absolutely, we always want you in the loop. Tracking information will be sent to you directly once your order has been shipped.
Your order will be shipped out within 5-10 business days and you will get an email upon dispatch. If you have not received an email after 5 days from purchase, please contact our support team for tracking information.
Shipping
Shipping Rates will be calculated at checkout.
Currently we only ship to the following places:
Canada, USA, Australia, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and the United Kingdom.
Customs and Imports
For all orders outside Canada, please be aware of import taxes that may apply.
If you choose to refuse the customs fees and the package is returned to White Rhino Athletic, a shipping & handling fee may be deducted from your refund.
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What size should I order?
To ensure the perfect fit, please refer to our size chart located on each product page. If you're still unsure, feel free to reach out to our customer support team for personalized assistance.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our shipping information page for more details or contact our customer support team for assistance.
How do I care for my activewear garments?
We recommend washing your activewear in cold water with like colors and avoiding fabric softeners and bleach. Hang dry or tumble dry on low heat to prolong the life of your garments.
What is your return policy?
We want you to love your activewear, so if you're not completely satisfied with your purchase, Please see our Returns & Exchanges page for more information.
Do you offer discounts on bulk orders or wholesale purchases?
Yes, we offer discounts for bulk orders and wholesale purchases. Please contact our sales team for more information on pricing and availability.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
Can I cancel or modify my order after it has been placed?
We process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but once an order has been shipped, it cannot be canceled or modified.